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TESTIMONIALS

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Immediate response, good communication & fair price. Recommend.
Response from the owner: Hey Ben thank you for this great review we appreciate your business and look forward to helping you again in the future
I reached out and the company responded and scheduled quickly. Brett came and made my carpet look like new. I was surprised at the amount of filth that came from this deep cleaning but relieved that it was done thoroughly.
Response from the owner: Hey Nicky thank you for this great review we appreciate your business and look forward to helping you again in the future
Steam squad always does a great job. Thorough and reasonable. Highly recommend.
Response from the owner: Hey Anne thank you for this great review we appreciate your business and look forward to helping you again in the future
Bret was honest , personable gave great advice ! all around nice professional guy !! Thank you
Response from the owner: Hey Tena thank you for this great review we appreciate your business and look forward to helping you again in the future
Easy to communicate, very professional. Great work.
Response from the owner: Hey Sean thank you for this great review we appreciate your business and look forward to helping you again in the future
Highly Recommended for Pet Owners!My couch looks and smells noticeably cleaner and fresher. As a pet owner, I'm always concerned about lingering odors and stains, and this cleaner tackled them effectively.The process from start to finish was smooth and hassle-free, thanks to easy and clear communication from Brett This made the entire experience pleasant.
Response from the owner: Hey Mike thank you for the great review! We appreciate your business and look forward to helping & servicing you again in the future
Have used Brett with Steam Squad multiple times now. Clean, efficient, service oriented.
Response from the owner: Hey Mike thank you for this great review we appreciate your business and look forward to helping you again in the future
WOW!!!! My chairs and couches were in bad shape - came home from work today to a 180 - would HIGHLY rec steam squad !!!
Response from the owner: Hey Katherine thank you for the great review we appreciate your business and look forward to helping you again in the future
Brett-great.On time, efficient, experienced and above all beautiful job--couldnt have asked for a better outcome on my 5 year old , light beige couch. Thanks Brett. Great job.
Response from the owner: Hey John thank you for this great review we appreciate your business and look forward to helping you again in the future
Bret was amazing and so knowledgeable and professional. Amazing service and fantastic customer service. I highly recommend.
Response from the owner: Hey Shacazia thank you for this great review we appreciate your business and look forward to helping you again in the future
Highly recommend Steam Squad! Brett is responsive, professional and did an amazing job on our area rugs and couch that needed a lot of TLC. We will definitely be using Steam Squad in the future!
Response from the owner: Hi Chrissy thank you for this great review we appreciate your business and look forward to helping you again in the future
Brett was on time , very professional & did a great on a very dirty basement carpet. Reasonably priced too.
Response from the owner: Hi Anne thank you for this great review we appreciate your business and look forward to helping you again in the future
I couldn’t be happier with the service! Brett did an amazing job cleaning my couch, I had some tough stains and looks close to brand new again. He was professional, punctual, and incredibly thorough. The entire process was seamless, and he gave me great tips as well. Highly recommend for anyone looking for top-quality upholstery cleaning!”
Response from the owner: Hey Laura thank you for this great review we appreciate your business and look forward to helping you again in the future
Great job, excellent service.
Response from the owner: Hey Victoria thank you for this great review we appreciate your business and look forward to helping you again in the future
Great on time service, knowledgeable and professional. Would definitely recommend
Response from the owner: Hey Sam thank you for this great review we appreciate your business and look forward to helping you again in the future
Response from the owner: Hey Denise thank you for this great review we appreciate your business and look forward to helping you again in the future
Great service and even better final product !
Response from the owner: Hey Molly thank you for this great review we appreciate your business and look forward to helping you again in the future
Brett is a true professional! The entire process of working him was stellar. His response time to my initial inquiry, speed in setting up an appointment, consideration for my schedule, promptness of arrival, and his level of care and workmanship was spectacular. Highly recommend!
Response from the owner: Hey Laureen thank you for this great review we appreciate your business and look forward to helping you again in the future
Brett did a great job cleaning a highly neglected couch, the results were amazing. Prices are fair. Having him back soon to work on some other pieces. Call Steam Squad!
Response from the owner: Hey Matt thank you for this great review we appreciate your business and look forward to helping you again in the future
I am so pleased with the cleaning, thank you.
Response from the owner: Hey Valessa thank you for this great review we appreciate your business and look forward to helping you again in the future
I have used steam squad for a few years now. Brett does great work!
Response from the owner: Hey Mehvash thank you for the great review we appreciate your business and look forward to helping you again in the future
Brett was incredibly helpful saving a white couch that had a nasty coffee stain all over it. The couch looked brand new by the time he left. He was responsive and professional. HIGHLY RECOMMEND his services.
Response from the owner: Hey Pat thank you for this great review we appreciate your business and look forward to helping you again in the future
Me encantó su servicio, mi mueble estaba demasiado manchado por jugos y cosas q los niños usan para jugar en los muebles 😒 en fin estaba por comprar otro pero decidí dar una nueva oportunidad con esta compañía y la verdad quedé demasiado agradecida, dejaron mi mueble como nuevo 😃 no quedó absolutamente nada de las manchas, aparte el servicio directo con la persona es excelente, y se toma su tiempo para asegurarse que el trabajo está bien hecho … los recomiendo completamente
Response from the owner: Hey Mery thank you for this great review we appreciate your business and look forward to helping again in the future
We’ve used Brett many times in the past, but it’s been quite a few years since we had our couch cleaned this time around. as always he worked his magic and got our 18 year ild couch looking brand new., He doesn’t disappoint with the quality of work. Many stains and other things from our dog came right out with his cleaning. Will continue to use him again and again in the future.
Response from the owner: Hi Brendan thank you for this great review we appreciate your business and look forward to helping again in the future
Brett is amazing! He is super responsive and reliable and does amazing work. He has cleaned our carpets now multiple times, removing years old stains and making things look good as new. He was particularly helpful this Christmas when we had a glass of red wine spill on our rug and upholstered chair. He gave me some tips over text and then came to our house and removed the stain completely! We were amazed. So happy I went with him over a large chain company - the customer service is unmatched!!
Response from the owner: Hey Susan thank you for this great review we appreciate your business and look forward to helping you again in the future
I’ve been using Steam Squad for 3 years to clean carpets, rugs, couch & upholstered furniture. The service and quality of the work is exceptional. Booking appointments through text and paying through Zelle makes the entire process extremely easy. Keep up the great work!
Response from the owner: Hey Mathew thank you for this great review we appreciate your business and look forward to helping you again in the future
I just moved to the area and knew my new place needed a carpet cleaning badly. I found this company and was immediately in contact with Brett. From there he helped walk me through pricing and what he’ll be able to do. It was easy to book and he was able to finish the job quickly. I know we’ll need more work done soon so I’ll be using Brett again. Highly recommend.
Response from the owner: Hey Robin thank you for this great review we appreciate your business and look forward to helping you again in the future
Wonderful results and service
Response from the owner: Hey Kathryn thank you for this great review we appreciate your business and look forward to helping you again in the future
Great job, great service, great advice/consultation
Response from the owner: Hi thank you for this great review we appreciate your business and look forward to helping you again in the future
We recently had our finished basement and stairways cleaned by Steam Squad Carpet & Upholstery Cleaners Long Island, NY, and are impressed! The team was incredibly easy to coordinate with, providing seamless scheduling and clear communication throughout the process. Their service was top-notch – they left the carpets looking like new and smelling amazing. We highly recommend them to anyone in need of professional carpet cleaning. Excellent work!
Response from the owner: Hey Stephen thank you for this great review we appreciate your business and look forward to helping you again in the future
Steam squad did a great job reviving our couch and rug! They were flexible with scheduling, prompt and efficient! Would definitely recommend and will use again in the future.
Response from the owner: Hey Ashley thank you for this great review we appreciate your business and look forward to helping you again in the future
Our carpet cleaning tech was on time with great customer service skills. He did a great job. Our carpet came out nice and clean. Thank you Brett! I would totally recommend this company to anyone looking to get the carpet professionally steam cleaned
Response from the owner: Hey Mariana thank you for this great review we appreciate your business and look forward to helping you again in the future
I’ve been using Bret Meyer from Steam Squad for over fifteen years- reliable, trustworthy and quality service.
Response from the owner: Hi Veronica thank you for this great review we appreciate your business and look forward to helping you again in the future
10/10 recommend. Professional, friendly, clean, quick, with outstanding results beyond expectation.
Response from the owner: Hey Cole thank you for the great review we appreciate your business and look forward to helping you again in the future
Brett is great. Always reliable and communicative. I’ve used him now a few times and he’s my go to guy for freshening up our furniture as it gets a bit dingy. ( toddler with sticky fingers and a white couch are not the best combo!) Brett continues to prolong the life of the sofa with his thorough attention to detail. He’s a perfectionist .
Response from the owner: Hi Cerys thank you for this great review we appreciate your business and look forward to helping you again in the future
Response from the owner: Hey Joanne thank you for this great review we appreciate your business and look forward to helping you again in the future
Response from the owner: Hey Vinnie thank you for the great review we appreciate your business and look forward to helping again in the future
Brett does an amazing job. My sofa looks good as new! He is responsive and thorough, always getting back to me immediately and fitting me in quickly. Highly recommend!
Response from the owner: Hey Rachael thank you for this great review we appreciate your business and look forward to helping again in the future
Response from the owner: Hi Bonnie thank you for the great review we appreciate your business and look forward to helping you again in the future
My chenille couch had 9 years of stains - Brett came in with his miracle machine & got it 90% clean - he took his time & worked diligently - he just left my home & I already got a quote from him to do the carpet downstairs - his prices are reasonable- he’s professional - I do recommend him
Response from the owner: Hi Maria thank you for this great review we appreciate your business and look forward to helping you again in the future
They did a great job on my couches. Extremely professional. I have new couches. Thank you!
Response from the owner: Hi David thank you for this great review we appreciate your business and look forward to helping again in the future
I'm really delighted by how professional Steam Squad Carpet and Upholstery is. I texted the company yesterday, Brett responded to my text immediately, and I sent him photos of the carpet and furniture to be cleaned. He sent me a quote and we made an appointment for this morning. Brett arrived on time and did a superb job. What more could you ask? Highly recommend, and no, I am not his mother.
Response from the owner: Hi Esta thank you for this great review we appreciate your business and look forward to helping you again in the future
If you want your carpets and furniture cleaned by a top notch cleaner, use Brett from Steam Squad. He is reliable, thorough, reasonably priced, and does a beautiful job. Great job, Brett!!
Response from the owner: Hi Susan thank you for this great review we appreciate your business and look forward to helping you again in the future
It was great! My couch is sparkling and such an easy efficient company to work with! I highly recommend
Response from the owner: Hi Roseann thank you for this great review we appreciate your business and look forward to helping you again in the future
Hired for a couch cleaning twice and both times yielded fantastic results. The owner Brett takes his time with the cleaning, is very professional, and is a great guy! Moving into a place that will have carpet so will make sure to use him in the future for that type of cleaning as well if needed.
Response from the owner: Hi Nicolette thank you for the great review we appreciate your business and look forward to helping you again in the future
Brett does such an amazing job!!! Highly recommend!!!!!!!
Response from the owner: Hi thank you for this great review we appreciate your business and look forward to helping you again in the future
Excellent
Response from the owner: Hi thank you for this great review we appreciate your business and look forward to helping you again in the future
He does the best work. Always professional and courteous. I highly recommend Steam Squad.
Response from the owner: Hey Laura thank you for this great review we appreciate your business and look forward to helping you again in the future
Brett at Steam Squad has been cleaning my carpets and couches for ten years. He always does a great job and is very trustworthy.
Response from the owner: Hey Monica thank you for this great review we appreciate your business and look forward to helping you again in the future
Owner is condescending and disrespectful. Take your business elsewhere
Response from the owner: BKR Productions explain this review? When did you receive service from us and with who did you deal with on what date? Can you provide a receipt of service from us? Why use those words with no explanation this sure seems like a fake review and if it’s not a fake review contact us directly before posting such nonsense. No customer of ours has ever expressed these feelings with us as you can see from our 116 5 star reviews and you are now the 1st 1 star review
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Top-rated Works

 

WHY CHOOSE US

Amazing benefits with us

Licensed/Insured

Locally owned/Operated

5 star rated

Professional equipment

Natural Soap Free Products

Experts with integrity

RUG CLEANING SERVICES

Offering high quality rug cleaning services
at affordable prices

Oriental and area rugs can serve as decorative pieces in your home that also serve as protective barriers to your hardwoods, tile, or even carpets. They easily absorb dust, dirt, grime, pet odors, and any other particulates present in your home. Not only can this affect the air quality of your home, but it can also severely damage your rug over time.
 
As you would call a professional to get your carpets cleaned, as you would need to clean your rugs to maintain the quality and longevity of your rug.
Steam Squad is a full-service carpet cleaning company with the expertise to clean your rugs, no matter the size or value. We service the Nassau and Suffolk counties of Long Island and understand the various fibers, textiles, and materials of oriental and area rugs.
 
If you feel it is time to address the cleanliness of your rugs, call Steam Squad today! We have a friendly staff that can help answer any questions, and schedule a time for one of our estimators to develop a cleaning plan specific to your unique situation.

PROPERLY CLEANING YOUR RUG

Your rug can represent a significant investment and requires specialized care during the cleaning process. After we measure and evaluate the condition of the rug, we will conduct a process proven to ensure your area or Oriental rug is properly cleaned.

Step 1: Assess the Fabric

Our cleaning process will be determined by the type of textiles present in your rug. Natural fibers will be addressed differently than synthetic fibers due to the difference in response to certain temperatures. For example, polyester and other synthetic fibers can be cleaned with very hot water. Natural fibers such as wool, however, must be cleaned with water no hotter than 145 degrees.
 
Our experienced technicians will be able to determine the proper type of cleaning procedure and will discuss all of the details with you beforehand.

Step 2: Vacuuming & Dusting

Using a vacuum with a gentle rotary brush, we will remove all surface dirt from the rug. Once complete, we will utilize a high-powered air system that provides forced air to the front and back of the rug, working to extract as much dust as possible. This process may be conducted two or three times- until the dust has been removed.

Step 3: Cleaning

Once the dust is removed, we will pre-treat any spots, spills or stains present on the rug. Next, we will completely submerge the rug in a soap-free water solution, which is safe for all fibers and environmentally friendly. Using gentle rotary tools, we will scrub the rug, attacking dirt at all angles.

Step 4: Fringe Cleaning

After the rug has been cleaned, we will take the time to gently brush and clean the fringe around the perimeter of the rug.

Step 5: Fresh Water Rinsing & Extracting

Using cold water, we will rinse the rug using a machine designed to apply water to rinse while gently extracting water through a wringer process. Through this process, all of the remaining detergents will be removed, while extracting nearly 80% of the water present in the rug.

Step 6: Brushing

Once the rug is dried, we will go over the rug with a final brushing, in order to align the pile within the same direction of the nap.

ADDITIONAL SERVICES

ScotchGard ™ Application

To prevent damage from future stains and spills, we will apply Scotchgard™ to the rug. This will ensure the proper protection for your rug once it returns to your home.

Deodorization

We can address smoke or pet odors using an environmentally safe solution that eliminates odors but protects colors from bleeding or fading. It is 100% biodegradable, organic and contains a live enzyme that breaks down the organic molecule of the odor. Applied during the freshwater rinse, our all-natural soap-free deodorizers can dissolve even the toughest odors.

Time To Clean Your Rug?
Call Steam Squad

 

Our recommendation for rug cleaning is every 12-18 months, depending upon the environment of your home. Since oriental and area rug cleaning requires a specialized cleaning process, you need to be careful about which professional you choose.

 
If you want a great job done at an affordable rate, Steam Squad Cleaners can be your company of choice! Certified by the Carpet & Rug Institute, Steam Squad is a leading Seal of Approval provider. Servicing the Nassau and Suffolk counties, Steam Squad understands the unique process required to safely clean your rug; restoring to its original condition.
 

Our staff is standing by to answer any questions you may have about professionally cleaning your carpets.
 

Our rug and upholstery cleaning services are standing by to answer any questions you may have about professionally cleaning
your carpets.

 

If you would like a free estimate or speak with someone further about
your interior carpets, please give us a call at (516) 567-8966!

Types of Rugs We Clean (And Why That Matters)

Not all rugs are created equal. A hand-knotted Persian rug deserves a different cleaning approach than a synthetic area rug from your local home store. At our Long Island facility, we handle everything from antique Oriental rugs and delicate silk blends to wool, cotton, and synthetic rugs. Each type comes with its quirks—some bleed color, others shed excessively when mishandled. Knowing the rug’s fiber and construction helps us tailor the cleaning process so your rug gets the deep clean it needs without compromising its integrity.

🔄 Our Rug Cleaning Process
Step by Step, No Gimmicks

People often ask, “What exactly do you do when you clean a rug?” It’s more than just running a vacuum. Our process includes:

  1. Pre-inspection – to check for damage, stains, and fiber type
  2. Dust removal – using a specialized dusting machine or hand-beating
  3. Gentle washing – matched to the rug's material (wool, silk, etc.)
  4. Spot treatment – for tough stains like wine, pet urine, or ink
  5. Controlled drying – laid flat or hung, depending on the rug's weight and weave
  6. Final grooming – brushing and fringe care for a polished finish

This process might sound meticulous, and that’s because it is.
Anything less and your rug doesn’t get the care it deserves.

📍 Why Long Island Locals Trust Us

We’re not a chain. We’re not a corporate franchise. We’re locals—just like you.

Our reputation in Long Island neighborhoods like Huntington, Garden City, and Smithtown wasn’t built overnight. It came from:

  • ✅ Delivering consistent results
  • ✅ Always showing up on time
  • ✅ Being transparent with pricing

We also offer free pickup and drop-off because we know lugging a 9x12 Persian rug into your car isn’t anyone’s idea of fun.

🐾 Rug Problems We Handle Every Day

No rug lives a perfect life. Coffee spills happen. So do muddy paws, dust mites, pet accidents, and years of foot traffic. Here are just a few common issues we deal with:

  • • Pet odor and urine stains
  • • Wine, ink, and food spills
  • • Dust buildup and allergens
  • • Color fading from sun exposure
  • • Moth damage or fringe unraveling

We’re not magicians, but with the right tools and techniques, we get pretty close. The goal isn’t just to clean your rug—it’s to restore it.

🧪 Eco-Safe Cleaning: Good for Rugs, Safe for Homes

You shouldn’t have to choose between a clean rug and a safe home. We use eco-friendly, non-toxic cleaning agents that are tough on dirt but gentle on fibers—and safe around kids and pets.

There’s no lingering chemical smell, and no residue left behind to attract more dirt. It’s the kind of clean that feels just as good as it looks.

🏙️ Areas We Serve Across Long Island

We’ve worked in homes from Nassau to Suffolk. Whether you live in a quiet neighborhood in Merrick or a beachfront property in Montauk, we’ve got you covered. Some of the areas we regularly service:

  • • Hicksville
  • • New Cassel, NY
  • • Upper Brookville
  • • Old Brookville
  • • Woodbury
  • • Plainview

If you’re in Long Island, odds are we’ve cleaned a rug on your block.

❓FAQ: Things Rug Owners Ask Us All the Time

How long does the rug cleaning take?
Typically 5–7 days, depending on the rug’s material and drying time.
Can you remove pet urine completely?
Yes, in most cases. We use enzyme treatments to neutralize odors at the source.
Do you offer pickup and delivery?
Absolutely. It’s free with all rug cleaning services across Long Island.
Will the cleaning process fade the colors?
No. In fact, proper cleaning often brings out colors that were muted by dirt and buildup.

HOW IT WORKS

Get amazing cleaning in 3 steps

Provide your contact details and job info

Get an estimate

Book job and get clean

Wanna know how it works?  Learn the process

Free Offer

Get a free demo of our new electrostatic disinfection service with your first cleaning booking.

COST CALCULATOR

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Help Line

(516) 567-8966